In August 2019, Division of Student Affairs (DSA) staff members who used the DSA Department of Information Technology (DoIT) services during the 2018-2019 academic year were surveyed regarding their overall satisfaction with DoIT services. The following report summarizes those results.

The Division of Student Affairs (DSA) Staff Development Team (SDT) develops and facilitates three New Staff Orientations throughout the academic year. The half-day workshop offers new staff the opportunity to meet others, learn about the DSA as well as introduces staff to additional professional networking opportunities. A paper survey was given out to attendees at the end of each workshop to assess their experience and provide feedback for the Staff Development Team to improve future New Staff Orientations. The attached report summarizes the aggregate results of those surveys.

In the fall of 2018, the Student Conduct Office (SCO) within the Offices of the Dean of Student Life determined they wanted to assess the learning and overall experience of students attending the Ethics and Decision Making (EDM) Workshop. In conjunction with Student Life Studies, a paper survey was developed that was distributed to student participants near the end of each workshop. The survey intended to assess whether students could identify and list influences on their values and decisions, and understand strategies for making decisions. The survey also requested participants’ feedback regarding the workbook used in conjunction with the workshop, as well as the effectiveness of the facilitators. The attached report summarizes the survey results from the spring 2019 semester

Students are often referred to Student Assistance Services for a variety of reasons such as concerning behavior, student death, sexual violence, withdrawal from school, student welfare checks, and general consultation. Student Assistance Services wanted to gather feedback on the experience of students who meet with staff in their office. This is the first time this assessment project has been conducted.

In effort to assess the quality of its services, The Becky Gates Children’s Center (BGCC), designed and developed a survey, sent to the parents/guardians of the children who attend the Center. This is the eighth time that Student Life Studies has administered the survey and analyzed the results for the BGCC. This year's survey included a Net Promoter Score (NPS) question, which is a customer loyalty metric that gauges how willing a customer is to recommend a product or service. The attached report summarizes the results of the survey.

Aggie Transition Camp (ATC) sponsored Howdy Camp was held January 6 – 8, 2019. ATC has worked with Student Life Studies since 2001 to assess the experience of co-chairs, counselors, teamers and campers who attend Howdy Camp. Co-chairs, counselors, and teamers were sent a survey after returning from camp, and Howdy Camp participants were sent a different survey to measure their camp experience. The attached report summarizes the results from both surveys for Howdy Camp 2019.

Sponsored by the Graduate and Professional Student Council (GPSC), Student Research Week provides an forum for undergraduates and graduate students to present their research. This 5-day event includes opportunities for students to participate as presenters (both oral presentations and poster presentations), volunteers at the event and graduate students can also act as either content or laymen judges of the presentation. The following report summarizes assessment results measuring the experience of both participants and judges through surveys sent to each.

Every couple of years, Disability Services gathers feedback from faculty members to understand how they can best work with faculty to serve students. This year Disability Services and the Center for Teaching Excellence wanted to gather information to understand how faculty and staff may be incorporating Universal Design for Learning (UDL) in their work with students. This is the fourth time Student Life Studies has assisted Disability Services in conducting this type of assessment. The other times were in 2011, 2016, and 2018.