In August 2019, Division of Student Affairs (DSA) staff members who used the DSA Department of Information Technology (DoIT) services during the 2018-2019 academic year were surveyed regarding their overall satisfaction with DoIT services. The following report summarizes those results.
Approximately three weeks prior to commencement, (December, May, and August), students graduating with a bachelor’s degree are asked to complete a graduation survey. The topics cover topics such as university learning outcomes, high impact practices, diversity and inclusion, satisfaction, and post degree plans. This executive summary addresses leadership and involvement in student organizations.
The Division of Student Affairs (DSA) Staff Development Team (SDT) develops and facilitates three New Staff Orientations throughout the academic year. The half-day workshop offers new staff the opportunity to meet others, learn about the DSA as well as introduces staff to additional professional networking opportunities. A paper survey was given out to attendees at the end of each workshop to assess their experience and provide feedback for the Staff Development Team to improve future New Staff Orientations. The attached report summarizes the aggregate results of those surveys.
The GLBT Resource Center wanted to measure the satisfaction of those who requested presentations from the Center, which are typically provided to classes and student organizations. A short electronic survey was developed and sent to presentation requesters from October 2018 through May 2019. The attached report summarizes the results of that survey, which included the Net Promoter Score (NPS), a customer loyalty metric that gauges how willing a customer is to recommend a product or service.
In the fall of 2018, the Student Conduct Office (SCO) within the Offices of the Dean of Student Life determined they wanted to assess the learning and overall experience of students attending the Ethics and Decision Making (EDM) Workshop. In conjunction with Student Life Studies, a paper survey was developed that was distributed to student participants near the end of each workshop. The survey intended to assess whether students could identify and list influences on their values and decisions, and understand strategies for making decisions. The survey also requested participants’ feedback regarding the workbook used in conjunction with the workshop, as well as the effectiveness of the facilitators. The attached report summarizes the survey results from the spring 2019 semester
Sex in the Dark is a workshop conducted by Health Promotion (HP) to increase the knowledge of students in regards to their sexual health. A survey was developed and distributed during the workshops intending to measure participants’ learning, as well as gauge participants’ overall impression of the program and perceptions of the facilitators of the program. This is the second year that Student Life Studies has worked with Health Promotion to assess the Sex in the Dark workshops; the following report summarizes the results of the surveys distributed during the 2018-2019 workshops.
Students are often referred to Student Assistance Services for a variety of reasons such as concerning behavior, student death, sexual violence, withdrawal from school, student welfare checks, and general consultation. Student Assistance Services wanted to gather feedback on the experience of students who meet with staff in their office. This is the first time this assessment project has been conducted.
Two surveys were created to understand how students were impacted by participating in The Big Event, and how members of the Bryan/College Station community reacted to their experience with The Big Event participants. The Big Event committee collected feedback from both the community members who registered for a job and the student participants who registered using the Net Promoter Score® (NPS), a customer loyalty metric that gauges how willing a customer is to recommend a product or service. This report summarizes the results of the responses from both groups.
In effort to assess the quality of its services, The Becky Gates Children’s Center (BGCC), designed and developed a survey, sent to the parents/guardians of the children who attend the Center. This is the eighth time that Student Life Studies has administered the survey and analyzed the results for the BGCC. This year's survey included a Net Promoter Score (NPS) question, which is a customer loyalty metric that gauges how willing a customer is to recommend a product or service. The attached report summarizes the results of the survey.
Students who receive a sanction to attend the Alcohol Education Workshop (AEW) must meet with an Health Promotion (HP) staff member prior to their workshop, attend the workshop, then come back for a follow-up meeting with the HP staff member approximately two weeks after participating in the workshop. Health Promotion wanted to assess whether the students attending AEW met the learning outcomes; Student Life Studies assisted them in developing a paper survey distributed near the end of each workshop which includes two questions that directly measure whether students can correctly identify three ways a character in an alcohol-related scenario can avoid receiving a legal charge for their actions and correctly identify a suitable drinking limit for an individual based on their BAC (Blood Alcohol Concentration) and personal factors. The attached report summarizes the results of the surveys taken during the 2018-2019 workshops.
Aggie Transition Camp (ATC) sponsored Howdy Camp was held January 6 – 8, 2019. ATC has worked with Student Life Studies since 2001 to assess the experience of co-chairs, counselors, teamers and campers who attend Howdy Camp. Co-chairs, counselors, and teamers were sent a survey after returning from camp, and Howdy Camp participants were sent a different survey to measure their camp experience. The attached report summarizes the results from both surveys for Howdy Camp 2019.
The Gay, Lesbian, Bisexual, Transgender Resource Center (GLBT Resource Center) wanted to assess the experience of both the mentees and mentors who participated in its Mentorship program during the 2018-2019 academic year. Student Life Studies (SLS) and the GLBT Resource Center worked together to assess the Mentorship program after its initial launch in the 2013-2014 academic year; this is the fifth time SLS has assisted in developing the survey for the participants of the program. The attached report summarizes the results of the assessment and provides comparisons to previous years as appropriate.
Sponsored by the Graduate and Professional Student Council (GPSC), Student Research Week provides an forum for undergraduates and graduate students to present their research. This 5-day event includes opportunities for students to participate as presenters (both oral presentations and poster presentations), volunteers at the event and graduate students can also act as either content or laymen judges of the presentation. The following report summarizes assessment results measuring the experience of both participants and judges through surveys sent to each.
The Graduate and Professional Student Council (GPSC) wanted to assess the experience of both the judges and competitors regarding their participation in Student Research Week 2019. Student Life Studies (SLS) has provided assistance in assessment of SWR since 2006; this is the thirteenth time SLS has assisted in developing the survey for the participants of the program. The attached report summarizes the results of both surveys.
Every couple of years, Disability Services gathers feedback from faculty members to understand how they can best work with faculty to serve students. This year Disability Services and the Center for Teaching Excellence wanted to gather information to understand how faculty and staff may be incorporating Universal Design for Learning (UDL) in their work with students. This is the fourth time Student Life Studies has assisted Disability Services in conducting this type of assessment. The other times were in 2011, 2016, and 2018.