Results 2017-08-31T17:15:40+00:00

Summary Reports

Categories

Leadership
Student Employment
High Impact Practice (HIP)
Orientation
Retention / Persistence
International /Global
Learning in the Co-Curricular
Diversity and Inclusion
Alumni / Family
DSA Division Initiatives
Displaying 1 - 1 of 1
Report Title Brief Description Sponsoring Department Summary Report Highlights Completed
Customer Satisfaction Survey-DoIT Customer Support

The report details the results of a customer satisfaction survey sent to customers who contacted the help (service) desk of the Department of Information Technology within the Division of Student Affairs in the 2016-2017 academic year. Intent was to measure the satisfaction level of customers of the help desk regarding their interactions with both student techs who work the Service Desk, and full time, professional staff who assist with troubleshooting and problem solving of issues brought through the help (service) desk.

Information Technology   07/31/2017
Report Title Brief Description Sponsoring Department Summary Report Highlights Completed
Displaying 1 - 1 of 1