Yearly the Becky Gates Childrens Center surveys parents and guardians of the children who attend the center in effort to gauge the effectiveness of their services and the parent and guardian satisfaction level with the Center. The attached reports on the results of that survey for the 2017-2018 school year.
VRSC sponsors Vet Camp, an orientation specifically for veterans held in the fall and spring prior to the first day of classes which is designed to prepare new student veterans for academic success by identifying resources and networking connections. The attached report summarizes the results of assessments completed by participants during the Spring 2018 Vet Camp and one completed half way through the spring semester.
University Center & Special Events values high quality customer service and administers a customer satisfaction survey during the year to gather feedback from clients and understand their experiences. The department worked with Student Life Studies to assess customer satisfaction starting in 2009. However, the survey and process changed in the 2015-2016 academic year, with another revision to the assessment in 2017-2018. The attached report summarizes the results of the surveys taken during the year.
University Center & Special Events (UCEN) provides facilities and event services to enhance the education, business, social, and cultural experiences of students, faculty, staff, and visitors, and includes under its auspices the management of the Memorial Student Center, Rudder Theater Complex, J. Earl Rudder Tower, John J. Koldus Building, All Faiths Chapel, Albritton Bell Tower and the University Guest Center Suites. University Center & Special Events values high quality customer service and administers a customer satisfaction survey throughout the year to gather feedback from clients to understand their experiences. The attached report summarizes the results of those evaluations for the 2015-2016 academic year.
University Art Galleries within the Division of Student Affairs, include the Stark Galleries and Forsyth Galleries locate within the Memorial Student Center on the Texas A&M University campus. February 2016, University Art Galleries contacted Student Life Studies to assist in assessing the Texas A&M University (TAMU) student community’s perceptions of the University Art Galleries’ programs, exhibitions and special events and get student input on marketing. The attached report summarizes the assessment results from a series of focus groups which comprised of student participants.
Two surveys were created to understand how students were impacted by participating in The Big Event, and how members of the Bryan/College Station community reacted to their experience with The Big Event participants. The Big Event committee collected feedback from both the community members who registered for a job and the student participants who registered using the Net Promoter Score® (NPS), a customer loyalty metric that gauges how willing a customer is to recommend a product or service. This report summarizes the results of the responses from both groups.
Trip participants were provided a pre-trip assessment, trip assessment, and post-trip assessment at different points during the experience in order to gauge how well the outcomes were met and the overall impact of this experience.
To assess the session participants to understand the effectiveness of the workshops and the intended learning outcomes for each workshop. For the 2016-2017 academic year, eight
workshops were held covering the following topics: using assessment tools; Qualtrics training (presented each semester); documenting student learning; practical statistics; sharing assessment results; using assessment results; and connecting plans.
This study describes the demographic characteristics of student leaders (chief leader and treasurer) in recognized student organizations over a six year period. The demographic categories included sex, race/ethnicity, first generation status, classification, academic college, and average GPR. The analysis also provided the information by level or organization: Sponsored, Registered, and Affiliated.
This pilot study looked at reasons undergraduate students took four and a half years to graduate, including employment, student organization involvement, leadership positions, and academics. The academic topics included summer school, study abroad, registration, and tutoring
There were two sessions of Venture: Base Camp over the summer. The first one, Alpha, took place on July 10 – 15, 2017 and Bravo, the second camp, was scheduled July 17 – 22, 2017. During this six-day camp, students went rock climbing, swimming, and canoeing; had discussion groups; learned about Aggie traditions; and took a campus tour/scavenger hunt. This was the third year of the program and the third time to work with Student Life Studies to assess the effectiveness of the camp experience.
The Women's Resource Center within the Offices of the Dean of Student Life (ODSL) in conjunction with the Career Center and The American Association of University Women at Texas A&M University offer Start Smart salary negotiation workshops to the Texas A&M University community. In the spring of 2017 the usefulness of the workshops to those who attended was assessed and included those workshops offered between 2013 through spring 2017.
The Veteran Resource and Support Center (VRSC) at Texas A&M University developed a needs assessment to better understand the student veteran population, the resources they are currently using and identify short-fall of resources that student veterans’ need. This is the third time Student Life Studies has worked with Veteran Resource and Support Center in conducting this survey, sent to slightly more than 1000 Texas A&M University student veterans. The attached report summarizes the results of the needs assessment.
The Utilities Challenge (U-Challenge) is a project where teams of students utilized data about the residence halls to learn about the proficiency of the buildings and propose ways to increase the efficiency in the buildings (https://reslife.tamu.edu/living/sustainability/u-challenge/). As part of the project, 4-6 students make up a team, and each team gives a 15-minute presentation about their research and findings discussing the utility systems of the residence halls and suggestions for improving these systems. The Department of Residence Life wanted to assess the students involved in this project to understand their experiences, what they gained from participating, and gather ideas to improve the project in the future. While this was the fourth year for the project, it was the first time Student Life Studies assisted in the assessment.
The Texas A&M University Police Department (UPD) is required to survey “citizens” as a part of national accreditation requirements with International Association of Campus Law Enforcement Administrators (IACLEA). UPD surveys the campus community on a regular basis to gather input from the community, identify and improve practices, and address attitudes that might contribute to tension and grievances. The process for gathering that information can be determined by the department. The broad description of the assessment content includes:
• Overall departmental performance
• Overall competence of department employees
• Officers’ attitudes and behavior toward citizens
• Concern over safety and security within the department’s service area as a whole
• Recommendations and suggestions for improvement
Student Life Studies initially worked with UPD in 2010 to address specifically the accreditation requirements and topics using a campus-wide survey of students, faculty, and staff.