Two surveys were created to understand how students were impacted by participating in The Big Event, and how members of the Bryan/College Station community reacted to their experience with The Big Event participants. The Big Event committee collected feedback from both the community members who registered for a job and the student participants who registered using the Net Promoter Score® (NPS), a customer loyalty metric that gauges how willing a customer is to recommend a product or service. This report summarizes the results of the responses from both groups.
University Art Galleries within the Division of Student Affairs, include the Stark Galleries and Forsyth Galleries locate within the Memorial Student Center on the Texas A&M University campus. February 2016, University Art Galleries contacted Student Life Studies to assist in assessing the Texas A&M University (TAMU) student community’s perceptions of the University Art Galleries’ programs, exhibitions and special events and get student input on marketing. The attached report summarizes the assessment results from a series of focus groups which comprised of student participants.
University Center & Special Events (UCEN) provides facilities and event services to enhance the education, business, social, and cultural experiences of students, faculty, staff, and visitors, and includes under its auspices the management of the Memorial Student Center, Rudder Theater Complex, J. Earl Rudder Tower, John J. Koldus Building, All Faiths Chapel, Albritton Bell Tower and the University Guest Center Suites. University Center & Special Events values high quality customer service and administers a customer satisfaction survey throughout the year to gather feedback from clients to understand their experiences. The attached report summarizes the results of those evaluations for the 2015-2016 academic year.
University Center & Special Events values high quality customer service and administers a customer satisfaction survey during the year to gather feedback from clients and understand their experiences. The department worked with Student Life Studies to assess customer satisfaction starting in 2009. However, the survey and process changed in the 2015-2016 academic year, with another revision to the assessment in 2017-2018. The attached report summarizes the results of the surveys taken during the year.
VRSC sponsors Vet Camp, an orientation specifically for veterans held in the fall and spring prior to the first day of classes which is designed to prepare new student veterans for academic success by identifying resources and networking connections. The attached report summarizes the results of assessments completed by participants during the Spring 2018 Vet Camp and one completed half way through the spring semester.
Yearly the Becky Gates Childrens Center surveys parents and guardians of the children who attend the center in effort to gauge the effectiveness of their services and the parent and guardian satisfaction level with the Center. The attached reports on the results of that survey for the 2017-2018 school year.