Results 2018-06-07T09:44:31+00:00

Summary Reports

Categories

Leadership
Student Employment
High Impact Practice (HIP)
Orientation
Retention / Persistence
International /Global
Learning in the Co-Curricular
Diversity and Inclusion
Alumni / Family
DSA Division Initiatives
Displaying 16 - 30 of 118 1 2 3 4 5 6 7 8
Report Title Brief Description Sponsoring Department Summary Report Highlights Completed
Assessment Boot Camp May 2016

In 2016, Student Life Studies developed and hosted its first Assessment Boot Camp on May 24, 2016. Assessment Boot Camp was an all-day professional development opportunity for division staff members. The training covered the assessment cycle, assessment processes, designing quality assessment instruments, and understanding assessment results. Student Life Studies used multi modal assessment instruments, including surveys, rubrics, and document review to measure (both directly and indirectly) participants' learning and the effectiveness of Assessment Boot Camp. The attached report summarizes the results of those assessments.

Student Life Studies   08/15/2016
Assessment Training Series - 2016-2017

To assess the session participants to understand the effectiveness of the workshops and the intended learning outcomes for each workshop. For the 2016-2017 academic year, eight
workshops were held covering the following topics: using assessment tools; Qualtrics training (presented each semester); documenting student learning; practical statistics; sharing assessment results; using assessment results; and connecting plans.

Student Life Studies   08/02/2017
Assessment Training Series Fall 2015 – Spring 2016

One goal for Student Life Studies is to educate and develop staff within the Division of Student Affairs about assessment. To accomplish this goal, the department coordinated a series of training workshops throughout the year for division staff members. The following assessment topics were covered during the 2015-2016 academic year:

Using assessment results for program/service improvements
Selecting the best assessment method
Understanding quantitative and qualitative data
Documenting student learning
Sharing assessment results
Using assessment results to create action plans

Student Life Studies wanted to assess the session participants to understand the effectiveness of the workshops and the intended learning outcomes. The attached report summarizes the results of the variety of assessments used by Student Life Studies during the sessions in 2015-2016.

Student Life Studies   07/29/2016
Brand Awareness and Participation Survey

The Memorial Student Center (MSC) at Texas A&M University has been the student union on campus since 1951. It is a building, and a department in the Division of Student Affairs which provides students with academic, cultural awareness, arts programs, leadership development and services opportunities. The MSC Student Programs Office (SPO) wanted to conduct an assessment to learn what Texas A&M students, faculty and staff know and understand about the MSC, especially students’ understanding that the MSC is also a programming organization, not just a building. The MSC also wanted feedback regarding students’ use of the Flag Room within MSC, and their opinions about the Flag Room’s current food, drink and meeting usage policy. The attached summary report provides the results of that assessment.

Memorial Student Center   05/22/2017
Campus-Wide Survey for University Police Department

The Texas A&M University Police Department (UPD) is required to survey “citizens” as a part of national accreditation requirements with International Association of Campus Law Enforcement Administrators (IACLEA). UPD surveys the campus community on a regular basis to gather input from the community, identify and improve practices, and address attitudes that might contribute to tension and grievances. The process for gathering that information can be determined by the department.

Other   03/21/2018
Career Closet Patron Satisfaction Student Government Association Spring 2016

The TAMU Career Closet, part of the Student Government Association, in the spring of 2016 began various business attire (dress shirts, ties, suits, skirts, etc.) available for rent by any Texas A&M University student for up to five business days. Their executive staff wanted to assess customer satisfaction with the services and products of the Career Closet, and a survey was developed that was given to students upon return of the clothes to the Career Closet. The attached report summarizes the results of those surveys.

Student Organization   07/15/2016
Client Focus Groups, Summer 2016

One of Student Life Studies' goals is to provide quality assessment services to facilitate client planning and decision-making. To measure this goal and associated outcomes, the department conducted focus groups with clients to understand the effectiveness and quality of the services provided. Focus groups are conducted every three years; this assessment summary reports the results of the focus groups conducted in the summer of 2016.

Student Life Studies   09/12/2016
Client Satisfaction Survey Student Legal Services 11/1/16 – 3/8/17

Student Legal Services, as an office within the Offices of the Dean of Student Life, provides advise and counsel to student regarding their legal rights and responsibilities. Student Legal Services provides to its clients a customer satisfaction survey after services have been provided. The attached summary reports provides the results from the satisfaction surveys distributed from November 1, 2016 to March 8, 2017.

Offices of the Dean of Student Life   05/09/2017
Customer Satisfaction Survey- DoIT Customer Support Summer 2016

In July 2016, a survey was developed and delivered to assess DSA staff satisfaction with DoIT customer support, focusing on the areas of workstation, software and end user support. The survey results were intended to provide information regarding the customer satisfaction level which would be used to improve the customer service that the DoIT Service Desk provides to the staff within the Division of Student Affairs. The attached report summarizes the results of the survey..

Information Technology   05/08/2016
Customer Satisfaction Survey-DoIT Customer Support

The report details the results of a customer satisfaction survey sent to customers who contacted the help (service) desk of the Department of Information Technology within the Division of Student Affairs in the 2016-2017 academic year. Intent was to measure the satisfaction level of customers of the help desk regarding their interactions with both student techs who work the Service Desk, and full time, professional staff who assist with troubleshooting and problem solving of issues brought through the help (service) desk.

Information Technology   07/31/2017
Customer Satisfaction Survey-University Center & Special Events

University Center & Special Events (UCEN) provides facilities and event services to enhance the education, business, social, and cultural experiences of students, faculty, staff, and visitors, and includes under its auspices the management of the Memorial Student Center, Rudder Theater Complex, J. Earl Rudder Tower, John J. Koldus Building, All Faiths Chapel, Albritton Bell Tower and the University Guest Center Suites. University Center & Special Events values high quality customer service and administers a customer satisfaction survey throughout the year to gather feedback from clients to understand their experiences. The attached report summarizes the results of those evaluations for the 2015-2016 academic year.

University Center & Special Events   07/12/2016
Disability Services Faculty Survey - Spring 2018

Every couple of years, Disability Services gathers feedback from faculty members to understand how they can best work with faculty to serve students. Disability Services wanted to understand faculty’s training needs as it relates to serving students with disabilities and working with the Department of Disability Services. This is the third time Disability Services has conducted an assessment with faculty members, the last time being in 2016.

Disability Services   06/20/2018
Disability Services Student Survey - Spring 2018

Every three years, Disability Services assesses the students registered with the department to understand their experience with the department and the services provided. In the 2018 spring semester, Disability Services served 2,882 students, an increase of 64% compared to the students registered in 2015 when the last survey was administered. This is the fourth time Disability Services has worked with Student Life Studies to assess the students registered with their office.

Disability Services   06/20/2018
Division of Student Affairs Aggies RISE Student Employee Assessment Spring 2016

In 2012,based on the University of Iowa's GROW (Guided Reflection on Work) program, the TAMU Division of Student Affairs (DSA) created Aggies RISE (Reflecting and Integrating Student Employment) to assess what students were learning from their student worker positions within the DSA. In 2012-2013 the Aggies RISE committee developed a pre- and post-survey to measure these identified outcomes. In addition, supervisors volunteered that year to be part of the pilot project to have conversations with their student workers using a structured interview protocol. The purpose was to have students reflect on how their on-the-job learning may have an impact on their academics and career choices.In 2016,
Aggies RISE wanted to continue assessing the student employees throughout the Division to look at these common learning outcomes, as well as opportunities for student employees to reflect on their employment, connections between students’ work and the classroom or their future careers, and how student employment positions fit the criteria for being considered a high impact practice. However the 2015-2016 assessment included only one survey sent out near the end of the 2015-2016 academic year to student employees with the DSA. The attached report summarizes the results of that survey.

Other   07/16/2016
Facilities Customer Service - Spring 2017

The Recreation Center (Rec Center) wanted to gather some information from students relating to their satisfaction of the Rec Center facility spaces and equipment, and interactions with their staff. More specifically, the Rec Center staff wanted to measure the satisfaction level with facility spaces since the expansion/renovation project was completed, to learn where improvements to operations can be made to make students' experiences at the Rec Center more enjoyable. The attached report summarizes the results of the survey sent to students to assess their satisfaction with the aforementioned aspects of the Rec Center.

Recreational Sports   06/14/2017
Report Title Brief Description Sponsoring Department Summary Report Highlights Completed
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